Terms and Conditions

These site terms govern your access to and use of Punt Casino’s website, your player account, our games, promotions, payment services, and related features. By registering, logging in, depositing, or otherwise using the platform, you agree to these conditions of use. This page sets out the main rules, rights, and responsibilities that apply when you use Punt Casino. Effective date: May 1, 2026.

Who may use this site

Punt Casino is intended for adults only. You must be at least the minimum legal gambling age in your place of residence to register and play. It is your responsibility to ensure that online gambling is legal where you are located. We may restrict access to the platform in certain countries or regions, and availability of specific games, payment methods, and promotions can vary by location.

Creating and maintaining your account

When you register an account you agree to provide accurate, complete, and up-to-date information. Accounts must be registered in the player’s own name and may not be set up for or used on behalf of another person. The operator permits only the number of accounts specified in our account rules; multiple accounts, or accounts that appear to circumvent restrictions, may be closed or suspended. You may be asked at any time to verify the information you provided.

Identity checks and verification

To protect players and meet regulatory requirements, Punt Casino may request documents or information to verify your identity, age, address, or payment method ownership. Verification may be required before deposits are credited, withdrawals are processed, or certain account actions are allowed. Until verification is complete, we may limit account activity, including deposits and withdrawals.

Your responsibilities for account security

You are responsible for keeping your login details confidential and for all activity that occurs through your account. Do not share your account, password, or security details with anyone. If you suspect unauthorized access, contact support immediately. Punt Casino is not liable for losses resulting from compromised credentials where you have not notified us promptly.

Deposits, withdrawals, and account balances

Punt Casino supports several payment options, including Bitcoin, EasyPay, MasterCard, SID Instant EFT, and Visa. Account balances may be held in Bitcoin, Litecoin, or South African rand. Processing times, limits, and fees vary by payment method, and availability may differ by location.

Withdrawal requests may be subject to review and verification and can be delayed while we complete required checks. We reserve the right to apply reasonable checks before processing transactions, including verifying identity and transaction history. If a payment method is unavailable or fails, you will need to use an alternative method supported by the platform.

If you have questions about payments, contact support at support@puntcasino.co.za or via South Africa Toll Free: 0800-980-381, or use our live chat.

Bonuses, free spins, and other promotions

All promotional offers are subject to specific bonus terms in addition to these site terms. Before claiming any offer, review the individual promotion terms. Common examples of promotional rules include:

• eligibility requirements and geographic restrictions,
• wagering requirements and game contribution rates,
• time limits for use and playthrough,
• minimum deposit requirements, and
• maximum conversion or withdrawal caps where applicable.

Examples of current welcome offers include the 100% match up to R3,500 with code "WELCOME100" and the 150% plus 500 free spins for Bitcoin and Litecoin deposits with code "PUNTNEW". Both offers carry a 40x wagering requirement on the bonus amount. Bonus funds are typically non-withdrawable until wagering requirements are met; winnings from bonus play may be withdrawable once conditions are satisfied. Some promotions may be sticky or have conversion limits. Certain offers may be limited to one per household or IP address.

Game contribution rates typically vary by game type. As a guide:

• Slots, keno, and specialty games — 100% contribution,
• Video poker — 10% contribution,
• Table games such as blackjack, baccarat, and roulette — 25% contribution,
• Craps, sic bo, and progressive jackpot games — 0% contribution (excluded).

Promotions may expire if not used in the stated period, and Punt Casino may set maximum bets while bonus funds are active. For detailed rules, see our Bonus Terms.

Game access, updates, and availability

Punt Casino works with third-party providers, including Real Time Gaming, to deliver games. Game availability may vary by device, location, and regulatory constraints. We may add, remove, suspend, or limit games, features, or promotions at any time for operational or legal reasons, or for maintenance and upgrades. Tournaments, progressive jackpots, or specific game types may not be available on all accounts.

Fair play and prohibited behavior

You must use the site lawfully and honestly. Prohibited behavior includes, but is not limited to:

• fraud, collusion, or sharing accounts to gain an unfair advantage,
• chargeback abuse or attempting to reclaim legitimate transactions,
• creating multiple accounts to claim bonuses or avoid restrictions,
• using false or misleading information,
• attempting to manipulate games, software, or random outcomes,
• using unauthorized software, bots, or automated methods to play or interact with the platform.

If we reasonably suspect prohibited behavior or abuse, we may take action as described below.

How we may restrict access or take action

Punt Casino may, where reasonable and proportionate, refuse service, limit access, suspend bonuses, withhold promotions, freeze transactions for review, or close accounts if we believe rules have been broken, verification is incomplete, or misuse has occurred. Any decisions will be handled in accordance with applicable regulations, and affected players will be notified with reasons where appropriate.

Errors, mistakes, and technical problems

From time to time system errors, display mistakes, incorrect balances, or game malfunctions may occur. We reserve the right to correct obvious errors, cancel or adjust transactions affected by technical issues, and take steps to minimize the impact on players. Where a game malfunctions, bets may be voided, and affected pays adjusted in a fair and reasonable manner.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a source of income. Punt Casino supports responsible play and provides tools to help manage activity, including deposit limits, loss limits, session reminders, self-exclusion, and time-outs. If you need help, please review our Responsible Gaming page, or contact support for assistance and information on local help services.

Intellectual property and permitted use

The site design, logos, text, images, software, and other original content are owned by Punt Casino or its licensors. You may use site content for personal, noncommercial purposes, but you may not copy, reproduce, republish, distribute, or commercially exploit material without prior written permission.

Third-party providers and external links

Some games, payment services, and technical features rely on third-party providers. Those services are subject to the providers’ own terms and availability. Punt Casino is not responsible for the acts, omissions, or failures of third parties, including payment processors, networks, and game suppliers. The site may contain links to other sites; we are not responsible for their content or practices.

Limitation of liability

To the fullest extent permitted by law, Punt Casino is not liable for indirect losses, lost profits, lost data, or other consequential damages arising from use of the platform. We are not responsible for losses caused by technical interruptions, unsupported devices, third-party failures, or events outside our control, including force majeure. Liability for direct losses will be limited to the extent permitted by applicable law and as set out in these terms.

No guarantees — service provided “as is”

The website, games, and services are provided on a "as is" and "as available" basis. We do not guarantee uninterrupted access, constant availability, or error-free operation. We aim to maintain reliable service, but downtime for maintenance, upgrades, or unexpected issues may occur.

Updates to these conditions

We may update these site terms from time to time. The latest version posted on the website will apply from the date it is published unless otherwise stated. You should review these terms periodically. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

Related policies you should read

In addition to these conditions of use, you should review our other policies where relevant:

• Privacy Policy ,
• Bonus Terms ,
• Anti-Money Laundering and KYC Policy ,
• Cookie Policy ,
• Responsible Gaming .

Contact and support

If you have questions about these terms or need help with your account, contact Punt Casino via live chat, email at support@puntcasino.co.za, or South Africa Toll Free: 0800-980-381. For general site information and the latest announcements, visit our homepage.

These rules are intended to create clear expectations for the use of Punt Casino’s website, player accounts, games, and services. Using the platform means you accept and agree to follow these conditions, and we encourage you to reach out if anything is unclear.